{"id":5338,"date":"2020-09-14T10:09:33","date_gmt":"2020-09-14T14:09:33","guid":{"rendered":"https:\/\/wordpress-371295-2366724.cloudwaysapps.com\/?page_id=5338"},"modified":"2022-08-15T13:18:59","modified_gmt":"2022-08-15T17:18:59","slug":"uc-proactive-services","status":"publish","type":"page","link":"https:\/\/cenero.com\/managed-services\/uc-proactive-services\/","title":{"rendered":"UC Proactive  Services"},"content":{"rendered":"\n<h1>\n\t\tUC Proactive Managed Services\n\t<\/h1>\n\t<p>Monitoring Teams, Zoom and other UC platforms in Meeting Spaces<\/p>\n\t\t\t<a href=\"\/contact-us\/\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tSpeak with an expert\n\t\t\t\t\t<\/a>\n<h5>\n\t\tConduct More Productive Virtual Meetings \n\t<\/h5>\n<h2>\n\t\tSet Up Meeting Spaces for Collaboration Success\n\t<\/h2>\n\t<p>Hybrid meetings often mean connecting over a UC platform like Teams or Zoom. But since PCs and PC-driven systems in meeting rooms are an integral part of video collaboration solutions, PC updates can lock up or even disable technology causing meeting issues and delays. UC Proactive managed services remotely monitors meeting rooms, UC platforms, and peripherals to make sure all technology always works for important virtual meetings.\u00a0<\/p>\n<h3>\n\t\tEveryone has been in a Zoom meeting with issues, our IT department used to get inundated with requests for help during meetings, but with Constant Connect, we don&#8217;t have any problems anymore &#8211; our employees are confident that they can easily connect and collaborate in meeting spaces, saving us a great amount of time and money.\n\t<\/h3>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/1-PC-monitoring.svg\" alt=\"1-PC-monitoring\" title=\"1-PC-monitoring\" itemprop=\"image\"\/>\n\t\t\t<h3>PC MONITORING<\/h3>\t\t\t\n\t\t\t\t<p>Continuous monitoring of systems using a custom-built Windows software service that communicates with Cenero&#8217;s managed services solution, Constant Connect<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/3-application.svg\" alt=\"3-application\" title=\"3-application\" itemprop=\"image\"\/>\n\t\t\t<h3>APPLICATION MONITORING<\/h3>\t\t\t\n\t\t\t\t<p>Ongoing monitoring of the running and registration status of any application<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/2-peripheral.svg\" alt=\"2-peripheral\" title=\"2-peripheral\" itemprop=\"image\"\/>\n\t\t\t<h3>PERIPHERAL MONITORING<\/h3>\t\t\t\n\t\t\t\t<p>Real-time monitoring of all AV systems, displays, and USB peripherals including cameras, microphones, and speakers and their content input for immediate alert of issues or failures<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/5-remote-systems.svg\" alt=\"5-remote-systems\" title=\"5-remote-systems\" itemprop=\"image\"\/>\n\t\t\t<h3>REMOTE ASSISTANCE<\/h3>\t\t\t\n\t\t\t\t<p>Remote connection and viewing of the system for immediate assistance and resolution<\/p>\n<h2>\n\t\tPrevent Issues During Hybrid Meetings\n\t<\/h2>\n\t<p>Proactive monitoring of UC platforms and USB peripherals including cameras, microphones, and speakers in real-time prevents frustration and delays during meetings using Zoom, Teams or another UC platform. <a href=\"\/managed-services\/uc-proactive-services\/\">UC Proactive support<\/a> is part of our suite of managed services that includes <a href=\"\/managed-services\/proactive-services\/\">proactive support<\/a>, an <a href=\"\/managed-services\/reactive-services\/\">on-demand support desk<\/a>, on-site <a href=\"\/managed-services\/staffing\/\">staffing services<\/a>, and a detailed <a href=\"\/managed-services\/analytics-portal\/\">analytics dashboard<\/a> &#8211; all to provide complete service and support for all meeting spaces across the enterprise.<\/p>\n\t<ul>\n\t\t<li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<h3>Team Rooms<\/h3><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<h3>Zoom Rooms<\/h3><\/li>\t<\/ul>\n\t<ul>\n\t\t<li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<h3>Hybrid Meeting Support<\/h3><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<h3>Monitoring UC Platforms &#038; USB Peripherals<\/h3><\/li>\t<\/ul>\n<h2>\n\t\tFree Consultation\n\t<\/h2>\n\t<p>Speak with an AV expert about service and support programs for\u00a0 seamless hybrid meeting experiences.<\/p>\n\t\t\t<a href=\"\/contact-us\/\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tRequest a Proposal\n\t\t\t\t\t<\/a>\n<h2>\n\t\tCase Studies\n\t<\/h2>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2018\/06\/Annie-E.-Casey-Medium-Conf.-Room4.jpg\" alt=\"Annie E. Casey - Medium Conf. Room4\"\/>\n\t\t\t<h2>Non-Profit Foundation<\/h2><p>Cenero recently worked with a non-profit foundation in Baltimore to provide interactive collaboration solutions throughout their facility.<button>Read More<\/button><\/p>\n\t\t<a href=\"\/portfolio\/non-profit\/\" target=\"_self\" aria-label=\"Go to \/portfolio\/non-profit\/\" rel=\"noopener\"><\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2020\/12\/IMG_0685.jpg\" alt=\"IMG_0685\"\/>\n\t\t\t<h2>PMMI<\/h2><p>After working with us on a few collaboration projects, PMMI choose Cenero as their AV partner when relocating their headquarters from Herndon, VA to Reston, VA.<button>Read More<\/button><\/p>\n\t\t<a href=\"\/portfolio\/pmmi\/\" target=\"_self\" aria-label=\"Go to \/portfolio\/pmmi\/\" rel=\"noopener\"><\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2019\/07\/AAMI-.jpg\" alt=\"AAMI\"\/>\n\t\t\t<h2>AAMI<\/h2><p>The Association for the Advancement of Medical Instrumentation (AAMI) recently partnered with Cenero to upgrade all of their collaboration technology.<button>Read More<\/button><\/p>\n\t\t<a href=\"\/portfolio\/aami\/\" target=\"_self\" aria-label=\"Go to \/portfolio\/aami\/\" rel=\"noopener\"><\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/500Managed-Services-Resources-Image-min.jpg\" alt=\"500Managed-Services-Resources-Image-min\" itemprop=\"image\" title=\"500Managed-Services-Resources-Image-min\" onerror=\"this.style.display='none'\"  \/>\n<h1>\n\t\t3 Steps to Supporting Hybrid Spaces\n\t<\/h1>\n\t<p>Setting up the right support for every type of meeting space<\/p>\n<h3>\n\t\tOur free guide will help you determine:\n\t<\/h3>\n\t<ul>\n\t\t<li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<p>What type of support programs are best based on specific business requirements<\/p><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<p>The levels of support available based on type of meeting space<\/p><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<p>The type of testing and tracking needed to ensure tech functionality<\/p><\/li>\t<\/ul>\n\t\t\t<a href=\"\/wp-content\/uploads\/2022\/03\/Cenero_3-Steps-Hybrid-Spaces_V2-01-scaled.jpg\" target=\"_blank\" role=\"button\" rel=\"noopener nofollow\">\n\t\t\t\t\t\t\tFree Download\n\t\t\t\t\t<\/a>\n<h2>\n\t\tSimplify Meetings &#038; Prevent Meeting Delays\n\t<\/h2>\n\t<p>Create seamless meeting experiences &#8211; no more tech issues, video delays, or problems with UC platforms, enjoy more productive working sessions, every time.<\/p>\n\t<style>\n    .custom-shape-divider-top-1645204631 {\n    position: absolute;\n    top: 0;\n    left: 0;\n    width: 100%;\n    overflow: hidden;\n    line-height: 0;\n}\n.custom-shape-divider-top-1645204631 svg {\n    position: relative;\n    display: block;\n    width: calc(100% + 1.3px);\n    height: 50px;\n}\n.custom-shape-divider-top-1645204631 .shape-fill {\n    fill: #E5EFFF;\n}\n<\/style>\n<h2>\n\t\tGetting Started is Easy.\n\t<\/h2>\n\t<ul>\n\t\t<li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/NumberCircle-1-solid.svg\" alt=\"NumberCircle-1-solid\" title=\"NumberCircle-1-solid\" itemprop=\"image\"\/>\n\t\t<p>Fill out the form and tell us about your collaboration needs.<\/p><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/NumberCircle-2-Outline.svg\" alt=\"NumberCircle-2-Outline\" title=\"NumberCircle-2-Outline\" itemprop=\"image\"\/>\n\t\t<p>An AV expert will reach out to discuss your specific business goals, objectives, and timelines.<\/p><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/NumberCircle-3-Outline.svg\" alt=\"NumberCircle-3-Outline\" title=\"NumberCircle-3-Outline\" itemprop=\"image\"\/>\n\t\t<p>Our preliminary scope of work will include design recommendations and tailored service, support and training programs.<\/p><\/li>\t<\/ul>\n\n","protected":false},"excerpt":{"rendered":"<p>UC Proactive Managed Services Monitoring Teams, Zoom and other UC platforms in Meeting Spaces Speak with an expert Conduct More Productive Virtual Meetings Set Up Meeting Spaces for Collaboration Success Hybrid meetings often mean connecting over a UC platform like Teams or Zoom. But since PCs and PC-driven systems in meeting rooms are an integral&hellip;<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":10,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5338","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.8 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Proactive UC Managed Services | Cenero<\/title>\n<meta name=\"description\" content=\"Proactive UC monitoring for collaboration success. 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