Due to the pandemic, Catalent implemented a hybrid working model, with 30% of employees working on a flex schedule while others worked entirely remote. During this transition, Catalent also pivoted to using Teams and Zoom as a way to facilitate communication among remote teams. Effective meeting space technology became an even more critical component of every day interactions, as people needed easy ways to connect in-office and remote participants.<\/p>\n\n\n\n
<\/p>\n\n\n\n Creating Standards for Improved Collaboration<\/strong><\/p>\n\n\n\n The new standards meant every room in every location would work the same way, people could walk into a room and easily connect and collaborate with remote participants using intuitive, user-friendly technology. Cenero simplified the workflow for meetings, so all employees would just need to push one button to launch a meeting. \u201cNow, employees can walk into a room, hit the big green button on the tablet and the meeting starts,\u201d said Montano. \u201cNot only is this simple and intuitive, but it also is set up to be the same for every meeting space across the organization. This translates into an improved meeting experience for all employees.\u201d Creating standards also simplified the support process. With consistent technology across rooms, the service and support processes can be the same, so there are less issues with meeting spaces not working when needed.<\/p>\n\n\n\n Standardized Training Increases Tech Adoption<\/strong><\/p>\n\n\n\n \u201cAnother benefit to having consistent standards across meeting spaces is how easy it is to train people on the collaboration technology,\u201d said Montano. \u201cBecause the experience is the same in all locations, Cenero was able to create training materials, videos and Quick Start Guides that we can use across the organization.\u201d The videos feature quick tips to starting a meeting, presenting wirelessly using Teams and Zoom, meeting controls and other helpful information that everyone in the company can easily reference. Employees are able to quickly become comfortable using the technology, helping to increase adoption and drive usage. Every office now uses the training materials, and the Quick Start Guides have been translated into six languages for Catalent\u2019s global locations.<\/p>\n\n\n\n Cenero also put together a Standards document, detailing the technology and room set up for each type of meeting space, to ensure every office had the information needed when implementing the new standards. \u201cCenero has truly been a partner to us, helping design and implement clear standards for all of the different types of meeting spaces that we use every day,\u201d said Fernandes. \u201cThey worked with us to consider our goals, the types of meetings we have and then recommended the best type of collaboration solution to facilitate improved interactions during those meetings.\u201d<\/p>\n\n\n\n <\/p>\n\n\n\n <\/p>\n\n\n\n <\/p>\n\n\n\n <\/p>\n\n\n\n <\/p>\n\n\n\n![\"\"](\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/06\/catalent1-1024x682.jpg\")
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<\/figure>\n\n\n\n\u201cBefore implementing these new standards, it was relatively impossible for people in one office location to connect with people in other offices. By creating standards for each type of meeting space, we were able to define parameters on how to use the rooms and communicate between sites. All spaces were also set up with agnostic collaborative technology that was easy to use; people could use whatever UC platform they felt most comfortable with \u2013 Teams or Zoom. This made the transition during Covid go much more smoothly.\u201d<\/em><\/h4>\n","protected":false},"featured_media":7767,"template":"","industry":[66],"class_list":["post-7763","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","industry-healthcare"],"yoast_head":"\n