{"id":81,"date":"2014-10-27T12:11:07","date_gmt":"2014-10-27T16:11:07","guid":{"rendered":"https:\/\/wordpress-371295-2366724.cloudwaysapps.com\/?page_id=81"},"modified":"2022-08-15T13:16:45","modified_gmt":"2022-08-15T17:16:45","slug":"proactive-services","status":"publish","type":"page","link":"https:\/\/cenero.com\/managed-services\/proactive-services\/","title":{"rendered":"Proactive Services"},"content":{"rendered":"\n<h1>\n\t\tProactive Managed Services\n\t<\/h1>\n\tRemote monitoring and testing of meeting rooms, collaboration spaces and video walls<br \/>\n\n\t\t\t<a href=\"\/contact-us\/\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tSpeak with an expert\n\t\t\t\t\t<\/a>\n<h5>\n\t\tPrevent Collaboration Technology Problems\n\t<\/h5>\n<h2>\n\t\tKeep Meeting Spaces Up and Running\n\t<\/h2>\n\t<p>Remote monitoring, testing, and repairing of AV technology ensures meeting spaces are always fully functional. Constant Connect is the only AV managed service that performs proactive closed-loop testing, exercising all technology to maintain ongoing reliability and functionality of all collaboration spaces across the enterprise.<\/p>\n<h3>\n\t\tConstant Connect provides me peace of mind that every meeting space will always work when needed, no more meeting delays or embarrassment when something doesn&#8217;t work, everything just functions properly &#8211; giving me one less thing to worry about.\n\t<\/h3>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/1-nightly.svg\" alt=\"1-nightly\" title=\"1-nightly\" itemprop=\"image\"\/>\n\t\t\t<h3>NIGHTLY REMOTE ROOM TESTING<\/h3>\t\t\t\n\t\t\t\t<p>Closed-loop testing of every component of an AV system, exercising all elements to confirm functionality and proactively prevent issues<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/4-remote-meeting.svg\" alt=\"4-remote-meeting\" title=\"4-remote-meeting\" itemprop=\"image\"\/>\n\t\t\t<h3>REMOTE MEETING MANAGEMENT<\/h3>\t\t\t\n\t\t\t\t<p>On-demand live technical support of meetings including launching and monitoring calls, fixing technical issues, and pre-meeting testing and set up of AV technology<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/2-real-time.svg\" alt=\"2-real-time\" title=\"2-real-time\" itemprop=\"image\"\/>\n\t\t\t<h3>REAL-TIME DIAGNOSIS &#038; REPAIR<\/h3>\t\t\t\n\t\t\t\t<p>Diagnosis and repair of all problems in real time to keep all systems operating at peak level<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/5-remote-systems.svg\" alt=\"5-remote-systems\" title=\"5-remote-systems\" itemprop=\"image\"\/>\n\t\t\t<h3>REMOTE SYSTEMS RE-COMMISSIONING<\/h3>\t\t\t\n\t\t\t\t<p>Remote testing and re-commissioning of the AV system on a periodic basis<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/3-System-network.svg\" alt=\"3-System-network\" title=\"3-System-network\" itemprop=\"image\"\/>\n\t\t\t<h3>SYSTEM &#038; NETWORK MONITORING<\/h3>\t\t\t\n\t\t\t\t<p>Real-time facility-wide monitoring of all AV systems and networks<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/6-system-certification-1.svg\" alt=\"6-system-certification\" title=\"6-system-certification\" itemprop=\"image\"\/>\n\t\t\t<h3>SYSTEM CERTIFICATION<\/h3>\t\t\t\n\t\t\t\t<p>Certification or re-certification of the functionality of all audio visual systems<\/p>\n<h2>\n\t\tAvoid Meeting Delays\n\t<\/h2>\n\t<p>Proactive monitoring makes sure technology always functions flawlessly, and is part of our full suite of managed services that includes <a href=\"\/managed-services\/uc-proactive-services\/\">UC support solutions<\/a>, reactive <a href=\"\/managed-services\/reactive-services\/\">on-demand support<\/a>, on-site <a href=\"\/managed-services\/staffing\/\">staffing services<\/a>, and a detailed <a href=\"\/managed-services\/analytics-portal\/\">analytics dashboard<\/a> &#8211; all to provide complete service and support for all spaces across the enterprise.<\/p>\n\t<ul>\n\t\t<li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<h3>Closed-Loop Testing Of All Collaboration Technology<\/h3><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<h3>Real-Time Diagnosis And Repair<\/h3><\/li>\t<\/ul>\n\t<ul>\n\t\t<li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<h3>Monitoring Of All Meeting Spaces<\/h3><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<h3>Detailed Data On System Performance &#038; Functionality<\/h3><\/li>\t<\/ul>\n<h2>\n\t\tFree Consultation\n\t<\/h2>\n\t<p>Speak with an AV expert about service and support programs for\u00a0 seamless hybrid meeting experiences.<\/p>\n\t\t\t<a href=\"\/contact-us\/\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tRequest a Proposal\n\t\t\t\t\t<\/a>\n<h2>\n\t\tCase Studies\n\t<\/h2>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/02\/Legacy-Union-Video-Wall-Copy.png\" alt=\"Legacy Union Video Wall - Copy\"\/>\n\t\t\t<h2>Legacy Union<\/h2><p>Cenero is proud to see this large video wall project come to life! An impressive 1000&#8243; 70&#8242; x 36&#8242; video wall inside the lobby of Legacy Union, Charlotte&#8217;s newest high rise and home to Bank of America.<button>Read More<\/button><\/p>\n\t\t<a href=\"\/portfolio\/legacy-union\/\" target=\"_self\" aria-label=\"Go to \/portfolio\/legacy-union\/\" rel=\"noopener\"><\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2015\/05\/Queen-Annes-County.png\" alt=\"Queen Anne&#039;s County\"\/>\n\t\t\t<h2>Queen Anne&#8217;s County<\/h2><p>Queen Anne&#8217;s County partnered with AV expert Cenero to develop technology solutions for their mission-critical environment. The updated Emergency Operations Center now has digital capabilities including a tablet that runs the room that is flexible and easy to use.<button>Read More<\/button><\/p>\n\t\t<a href=\"\/portfolio\/queen-annes-county-department-emergency-services\/\" target=\"_self\" aria-label=\"Go to \/portfolio\/queen-annes-county-department-emergency-services\/\" rel=\"noopener\"><\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2018\/12\/Frankies-Fun-Park-bowling-alley.jpg\" alt=\"Frankie&#039;s Fun Park - bowling alley\"\/>\n\t\t\t<h2>Frankie&#8217;s Fun Park<\/h2><p>Cenero worked with Frankie&#8217;s Fun Park to create an interactive and exciting AV experience. We designed and implemented all AV technology elements of their new Charlotte area Park.<button>Read More<\/button><\/p>\n\t\t<a href=\"\/portfolio\/frankiesfunpark\/\" target=\"_self\" aria-label=\"Go to \/portfolio\/frankiesfunpark\/\" rel=\"noopener\"><\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/500Managed-Services-Resources-Image-min.jpg\" alt=\"500Managed-Services-Resources-Image-min\" itemprop=\"image\" title=\"500Managed-Services-Resources-Image-min\" onerror=\"this.style.display='none'\"  \/>\n<h1>\n\t\t3 Steps to Supporting Hybrid Spaces\n\t<\/h1>\n\t<p>Setting up the right support for every type of meeting space<\/p>\n<h3>\n\t\tOur free guide will help you determine:\n\t<\/h3>\n\t<ul>\n\t\t<li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<p>What type of support programs are best based on specific business requirements<\/p><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<p>The levels of support available based on type of meeting space<\/p><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<p>The type of testing and tracking needed to ensure tech functionality<\/p><\/li>\t<\/ul>\n\t\t\t<a href=\"\/wp-content\/uploads\/2022\/03\/Cenero_3-Steps-Hybrid-Spaces_V2-01-scaled.jpg\" target=\"_blank\" role=\"button\" rel=\"noopener nofollow\">\n\t\t\t\t\t\t\tFree Download\n\t\t\t\t\t<\/a>\n<h2>\n\t\tSimplify Meetings &#038; Prevent Meeting Delays\n\t<\/h2>\n\t<p>Create seamless meeting experiences &#8211; no more tech issues, video delays, or problems with UC platforms, enjoy more productive working sessions, every time.<\/p>\n\t<style>\n    .custom-shape-divider-top-1645204631 {\n    position: absolute;\n    top: 0;\n    left: 0;\n    width: 100%;\n    overflow: hidden;\n    line-height: 0;\n}\n.custom-shape-divider-top-1645204631 svg {\n    position: relative;\n    display: block;\n    width: calc(100% + 1.3px);\n    height: 50px;\n}\n.custom-shape-divider-top-1645204631 .shape-fill {\n    fill: #E5EFFF;\n}\n<\/style>\n<h2>\n\t\tGetting Started is Easy.\n\t<\/h2>\n\t<ul>\n\t\t<li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/NumberCircle-1-solid.svg\" alt=\"NumberCircle-1-solid\" title=\"NumberCircle-1-solid\" itemprop=\"image\"\/>\n\t\t<p>Fill out the form and tell us about your collaboration needs.<\/p><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/NumberCircle-2-Outline.svg\" alt=\"NumberCircle-2-Outline\" title=\"NumberCircle-2-Outline\" itemprop=\"image\"\/>\n\t\t<p>An AV expert will reach out to discuss your specific business goals, objectives, and timelines.<\/p><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/NumberCircle-3-Outline.svg\" alt=\"NumberCircle-3-Outline\" title=\"NumberCircle-3-Outline\" itemprop=\"image\"\/>\n\t\t<p>Our preliminary scope of work will include design recommendations and tailored service, support and training programs.<\/p><\/li>\t<\/ul>\n\n","protected":false},"excerpt":{"rendered":"<p>Proactive Managed Services Remote monitoring and testing of meeting rooms, collaboration spaces and video walls Speak with an expert Prevent Collaboration Technology Problems Keep Meeting Spaces Up and Running Remote monitoring, testing, and repairing of AV technology ensures meeting spaces are always fully functional. Constant Connect is the only AV managed service that performs proactive&hellip;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":10,"menu_order":3012,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-81","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.8 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Proactive AV Managed Services | Cenero<\/title>\n<meta name=\"description\" content=\"Proactive managed services ensure your AV works perfectly. 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