{"id":83,"date":"2014-10-27T12:11:52","date_gmt":"2014-10-27T16:11:52","guid":{"rendered":"https:\/\/wordpress-371295-2366724.cloudwaysapps.com\/?page_id=83"},"modified":"2022-08-15T13:20:22","modified_gmt":"2022-08-15T17:20:22","slug":"reactive-services","status":"publish","type":"page","link":"https:\/\/cenero.com\/managed-services\/reactive-services\/","title":{"rendered":"Reactive Services"},"content":{"rendered":"\n<h1>\n\t\tReactive Managed Services\n\t<\/h1>\n\t<p>24-hour support from AV experts<\/p>\n\t\t\t<a href=\"\/contact-us\/\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tSpeak with an expert\n\t\t\t\t\t<\/a>\n<h5>\n\t\t Immediate support at the touch of a button\n\t<\/h5>\n<h2>\n\t\tGet Meetings Back on Track Right Away\n\t<\/h2>\n\t<p>On-demand support technicians are available 24 hours a day via phone or video to immediately help with any technical problems or user issues during meetings. Tier 3 support engineers with expertise in all types of collaboration technology can eliminate meeting delays, and reduce strain on IT departments for more productive meeting experiences.<\/p>\n<h3>\n\t\tCenero provides immediate resolution to problems as opposed to lost time, the experts at the Help Desk are able to provide a layer of support that has been a huge time saver for all of offices throughout the organization.\n\t<\/h3>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/1-24hour.svg\" alt=\"1-24hour\" title=\"1-24hour\" itemprop=\"image\"\/>\n\t\t\t<h3>24-HOUR US-BASED LIVE SUPPORT<\/h3>\t\t\t\n\t\t\t\t<p>Tier three service engineers are available immediately at the touch of a button via phone or video to help with any issues and get everything back on track right away<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/4-manufacturer.svg\" alt=\"4-manufacturer\" title=\"4-manufacturer\" itemprop=\"image\"\/>\n\t\t\t<h3>MANUFACTURER WARRANTY SUPPORT<\/h3>\t\t\t\n\t\t\t\t<p>Assistance with all manufacturer warranties to help obtain the most value from all collaboration technology<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/2-onsite.svg\" alt=\"2-onsite\" title=\"2-onsite\" itemprop=\"image\"\/>\n\t\t\t<h3>ON-SITE TECH SUPPORT<\/h3>\t\t\t\n\t\t\t\t<p>Service technicians will be sent to help on site with any issue that cannot be fixed remotely, to quickly resolve high-priority service issues<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/5-firmware.svg\" alt=\"5-firmware\" title=\"5-firmware\" itemprop=\"image\"\/>\n\t\t\t<h3>FIRMWARE AND SOFTWARE UPGRADES<\/h3>\t\t\t\n\t\t\t\t<p>All equipment is upgraded to the latest major revision to keep technology up to date and avoid issues of incompatibility, ongoing troubleshooting, and potential security hazards<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/3-System-network.svg\" alt=\"3-System-network\" title=\"3-System-network\" itemprop=\"image\"\/>\n\t\t\t<h3>SERVICE TICKET TRACKING<\/h3>\t\t\t\n\t\t\t\t<p>Dedicated reports of all service calls to help better inform future purchasing decisions<\/p>\n<h2>\n\t\tAV Experts to Solve Meeting Tech Problems\n\t<\/h2>\n\t<p><b>\u00a0<\/b>Expert support technicians can help with any collaboration technology issue, and are part of our suite of managed services that includes proactive support, UC support solutions, on-site staffing services, and a detailed analytics dashboard &#8211; all to provide complete service and support for all meeting spaces across the enterprise.<\/p>\n\t<ul>\n\t\t<li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<h3>24-Hour Service &#038; Support<\/h3><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<h3>Dedicated AV Experts<\/h3><\/li>\t<\/ul>\n\t<ul>\n\t\t<li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<h3>Eliminate Meeting Delays<\/h3><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<h3>Immediate Support Via Phone Or Video<\/h3><\/li>\t<\/ul>\n<h2>\n\t\tFree Consultation\n\t<\/h2>\n\t<p>Speak with an AV expert about service and support programs for\u00a0 seamless hybrid meeting experiences.<\/p>\n\t\t\t<a href=\"\/contact-us\/\" target=\"_self\" role=\"button\" rel=\"noopener\">\n\t\t\t\t\t\t\tRequest a Proposal\n\t\t\t\t\t<\/a>\n<h2>\n\t\tCase Studies\n\t<\/h2>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2019\/07\/AAMI-.jpg\" alt=\"AAMI\"\/>\n\t\t\t<h2>AAMI<\/h2><p>The Association for the Advancement of Medical Instrumentation (AAMI) recently partnered with Cenero to upgrade all of their collaboration technology.<button>Read More<\/button><\/p>\n\t\t<a href=\"https:\/\/cenero.com\/portfolio\/aami\/\" target=\"_self\" aria-label=\"Go to https:\/\/cenero.com\/portfolio\/aami\/\" rel=\"noopener\"><\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2019\/01\/WEB_Photo2.jpg\" alt=\"WEB_Photo2\"\/>\n\t\t\t<h2>Price Modern<\/h2><p>Price Modern partnered with Cenero to create a new technology innovation center, featuring an interactive video wall in the heart of the showroom.<button>Read More<\/button><\/p>\n\t\t<a href=\"\/portfolio\/pricemodern\/\" target=\"_self\" aria-label=\"Go to \/portfolio\/pricemodern\/\" rel=\"noopener\"><\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2021\/05\/CBC-BR-2-scaled.jpg\" alt=\"CBC BR 2\"\/>\n\t\t\t<h2>Health Insurance Company<\/h2><p>Cenero integrated video walls and implemented one touch to join Teams meetings in the boardroom &#8211; helping to simplify and improve the meeting experience for board members.<button>Read More<\/button><\/p>\n\t\t<a href=\"\/portfolio\/healthcare-insurance-company\/\" target=\"_self\" aria-label=\"Go to \/portfolio\/healthcare-insurance-company\/\" rel=\"noopener\"><\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/500Managed-Services-Resources-Image-min.jpg\" alt=\"500Managed-Services-Resources-Image-min\" itemprop=\"image\" title=\"500Managed-Services-Resources-Image-min\" onerror=\"this.style.display='none'\"  \/>\n<h1>\n\t\t3 Steps to Supporting Hybrid Spaces\n\t<\/h1>\n\t<p>Setting up the right support for every type of meeting space<\/p>\n<h3>\n\t\tOur free guide will help you determine:\n\t<\/h3>\n\t<ul>\n\t\t<li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<p>What type of support programs are best based on specific business requirements<\/p><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<p>The levels of support available based on type of meeting space<\/p><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/icon-check.svg\" alt=\"icon-check\" title=\"icon-check\" itemprop=\"image\"\/>\n\t\t<p>The type of testing and tracking needed to ensure tech functionality<\/p><\/li>\t<\/ul>\n\t\t\t<a href=\"\/wp-content\/uploads\/2022\/03\/Cenero_3-Steps-Hybrid-Spaces_V2-01-scaled.jpg\" target=\"_blank\" role=\"button\" rel=\"noopener nofollow\">\n\t\t\t\t\t\t\tFree Download\n\t\t\t\t\t<\/a>\n<h2>\n\t\tSimplify Meetings &#038; Prevent Meeting Delays\n\t<\/h2>\n\t<p>Create seamless meeting experiences &#8211; no more tech issues, video delays, or problems with UC platforms, enjoy more productive working sessions, every time.<\/p>\n\t<style>\n    .custom-shape-divider-top-1645204631 {\n    position: absolute;\n    top: 0;\n    left: 0;\n    width: 100%;\n    overflow: hidden;\n    line-height: 0;\n}\n.custom-shape-divider-top-1645204631 svg {\n    position: relative;\n    display: block;\n    width: calc(100% + 1.3px);\n    height: 50px;\n}\n.custom-shape-divider-top-1645204631 .shape-fill {\n    fill: #E5EFFF;\n}\n<\/style>\n<h2>\n\t\tGetting Started is Easy.\n\t<\/h2>\n\t<ul>\n\t\t<li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/NumberCircle-1-solid.svg\" alt=\"NumberCircle-1-solid\" title=\"NumberCircle-1-solid\" itemprop=\"image\"\/>\n\t\t<p>Fill out the form and tell us about your collaboration needs.<\/p><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/NumberCircle-2-Outline.svg\" alt=\"NumberCircle-2-Outline\" title=\"NumberCircle-2-Outline\" itemprop=\"image\"\/>\n\t\t<p>An AV expert will reach out to discuss your specific business goals, objectives, and timelines.<\/p><\/li><li>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/NumberCircle-3-Outline.svg\" alt=\"NumberCircle-3-Outline\" title=\"NumberCircle-3-Outline\" itemprop=\"image\"\/>\n\t\t<p>Our preliminary scope of work will include design recommendations and tailored service, support and training programs.<\/p><\/li>\t<\/ul>\n\n","protected":false},"excerpt":{"rendered":"<p>Reactive Managed Services 24-hour support from AV experts Speak with an expert Immediate support at the touch of a button Get Meetings Back on Track Right Away On-demand support technicians are available 24 hours a day via phone or video to immediately help with any technical problems or user issues during meetings. Tier 3 support&hellip;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":10,"menu_order":3015,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-83","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.8 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reactive AV Managed Services | Cenero<\/title>\n<meta name=\"description\" content=\"24-hour remote and onsite AV tech support service. Reactive managed services make sure you never miss a meeting or go without connectivity.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cenero.com\/managed-services\/reactive-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reactive Services\" \/>\n<meta property=\"og:description\" content=\"24-hour remote and onsite AV tech support service. Reactive managed services make sure you never miss a meeting or go without connectivity.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cenero.com\/managed-services\/reactive-services\/\" \/>\n<meta property=\"og:site_name\" content=\"Cenero\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-15T17:20:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/1-24hour.svg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cenero.com\/managed-services\/reactive-services\/\",\"url\":\"https:\/\/cenero.com\/managed-services\/reactive-services\/\",\"name\":\"Reactive AV Managed Services | Cenero\",\"isPartOf\":{\"@id\":\"https:\/\/cenero.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/cenero.com\/managed-services\/reactive-services\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/cenero.com\/managed-services\/reactive-services\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/1-24hour.svg\",\"datePublished\":\"2014-10-27T16:11:52+00:00\",\"dateModified\":\"2022-08-15T17:20:22+00:00\",\"description\":\"24-hour remote and onsite AV tech support service. Reactive managed services make sure you never miss a meeting or go without connectivity.\",\"breadcrumb\":{\"@id\":\"https:\/\/cenero.com\/managed-services\/reactive-services\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/cenero.com\/managed-services\/reactive-services\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/cenero.com\/managed-services\/reactive-services\/#primaryimage\",\"url\":\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/1-24hour.svg\",\"contentUrl\":\"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/1-24hour.svg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/cenero.com\/managed-services\/reactive-services\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/cenero.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"MANAGED SERVICES\",\"item\":\"https:\/\/cenero.com\/managed-services\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Reactive Services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/cenero.com\/#website\",\"url\":\"https:\/\/cenero.com\/\",\"name\":\"Cenero\",\"description\":\"sight. sound. success.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/cenero.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Reactive AV Managed Services | Cenero","description":"24-hour remote and onsite AV tech support service. Reactive managed services make sure you never miss a meeting or go without connectivity.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cenero.com\/managed-services\/reactive-services\/","og_locale":"en_US","og_type":"article","og_title":"Reactive Services","og_description":"24-hour remote and onsite AV tech support service. Reactive managed services make sure you never miss a meeting or go without connectivity.","og_url":"https:\/\/cenero.com\/managed-services\/reactive-services\/","og_site_name":"Cenero","article_modified_time":"2022-08-15T17:20:22+00:00","og_image":[{"url":"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/1-24hour.svg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/cenero.com\/managed-services\/reactive-services\/","url":"https:\/\/cenero.com\/managed-services\/reactive-services\/","name":"Reactive AV Managed Services | Cenero","isPartOf":{"@id":"https:\/\/cenero.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cenero.com\/managed-services\/reactive-services\/#primaryimage"},"image":{"@id":"https:\/\/cenero.com\/managed-services\/reactive-services\/#primaryimage"},"thumbnailUrl":"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/1-24hour.svg","datePublished":"2014-10-27T16:11:52+00:00","dateModified":"2022-08-15T17:20:22+00:00","description":"24-hour remote and onsite AV tech support service. Reactive managed services make sure you never miss a meeting or go without connectivity.","breadcrumb":{"@id":"https:\/\/cenero.com\/managed-services\/reactive-services\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cenero.com\/managed-services\/reactive-services\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cenero.com\/managed-services\/reactive-services\/#primaryimage","url":"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/1-24hour.svg","contentUrl":"https:\/\/cenero.com\/wp-content\/uploads\/2022\/03\/1-24hour.svg"},{"@type":"BreadcrumbList","@id":"https:\/\/cenero.com\/managed-services\/reactive-services\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cenero.com\/"},{"@type":"ListItem","position":2,"name":"MANAGED SERVICES","item":"https:\/\/cenero.com\/managed-services\/"},{"@type":"ListItem","position":3,"name":"Reactive Services"}]},{"@type":"WebSite","@id":"https:\/\/cenero.com\/#website","url":"https:\/\/cenero.com\/","name":"Cenero","description":"sight. sound. success.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cenero.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/cenero.com\/wp-json\/wp\/v2\/pages\/83","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cenero.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cenero.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cenero.com\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/cenero.com\/wp-json\/wp\/v2\/comments?post=83"}],"version-history":[{"count":52,"href":"https:\/\/cenero.com\/wp-json\/wp\/v2\/pages\/83\/revisions"}],"predecessor-version":[{"id":8112,"href":"https:\/\/cenero.com\/wp-json\/wp\/v2\/pages\/83\/revisions\/8112"}],"up":[{"embeddable":true,"href":"https:\/\/cenero.com\/wp-json\/wp\/v2\/pages\/10"}],"wp:attachment":[{"href":"https:\/\/cenero.com\/wp-json\/wp\/v2\/media?parent=83"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}